For years, I was trained to find the variance: what missed, what changed, who owns it, and what needs to be corrected. Useful questions—but people aren’t variances. This reflection explores how the lens through which we see people shapes the way we lead them, and what can change when we learn to see the whole person; not just their performance.

Trust erodes when we assume intent without understanding context. This month’s Leadership Lens explores the Fundamental Attribution Error — and one simple question leaders can use to replace judgment with curiosity and strengthen their teams.

Trust accelerates performance — but only when it’s rooted in vulnerability. This month’s Leadership Lens offers one practical exercise to help your team build it intentionally.